3.7
1.25K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image

About this app

This app isonly used on Wear OS system in TicWatch S, TicWatch E, TicWatch Pro, TicWatch S2, TicWatch E2, TicWatch C2.

The app is not supported on mobile phones

Provides step, exercise, and active hour tracking to help user keep healthy.

To sync the health & exercise data successfully, please follow these steps:

1. Update all the apps "TicHealth/TicExercise/TicAccount/TicPrivacy” on watch;
2. Enable "Data sync" switch in TicPrivacy app;
3. Disable/enable the Bluetooth connection between the watch and the phone.
Updated on
Apr 13, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Health and fitness
This app may collect these data types
Personal info, Health and fitness and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.2
44 reviews
A Google user
April 14, 2020
The December 2019 update has made the app excruciatingly slow. The old version was working really well, but this one can easily freeze for 5-7 seconds after launch/scroll. Recently (April 2020) noticed that even notifications from the app about having to move are unreliable. They used to come right on the dot at 10 minutes to the next hour, now they're almost always late. Sometimes they pop up a couple of minutes before the hour, a few times it missed the hour mark and popped up past the hour — more than a 10 minute delay! ETA: response to developer's question, see below The delay I'm referring to is the buzz that the app is supposed to give if you haven't moved the required number of steps (currently 100) in the given hour. This is supposed to happen at ten minutes till the end of the hour, but is often late nowadays.
8 people found this review helpful
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Mobvoi Information Technology Company Limited.
April 14, 2020
Hello, Do you mean message push delay?
Asem Saleh
September 13, 2020
In the beginning, the app was just fine. Later they decided to add those graphs that nobody really care about. The App became annoyingly irresponsive. After so many complains from users, they decided to let the app main UI appear immediately, however the data will take forever to load (Really handled the problem in a very pathetic way). Now, the app shows the number of steps, but a minute later it goes back to show a number of steps it previously recorded, not the latest one it recorded and already showed! e.g. I am working out and walked let us say 300 steps, it shows 300 steps. Then I walked more and now they are 550 steps. At some point it shows these 550 steps, but a minute later it will show an earlier value it recorded (the 300 steps). Why on earth would the app do this!!
7 people found this review helpful
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Mobvoi Information Technology Company Limited.
September 14, 2020
Hello, thank you for your feedback. You can directly contact customer service support@mobvoi.com and provide some screenshots and bugreports about the problem,which can help us to locate the causes, thank you very much.
Matthew MacNeil
October 15, 2020
Not that it matters here but I have 5 of Mobvoi's watches and I would love to say great things about the customer service but honestly, I'm going to have a good think about purchasing another, Out of the box my Pro 4g has been stuck on 1.14 Tichealth for Wear OS. As a result, I cannot use Ticsleep. I have emailed Mobvoi twice and I have started a ticket by phone and all I've heard was, 'we're releasing new version on Oct 9th. Please wait for that update.' Update has since passed and the app will not update. Further, online it flat out says it's not compatible with my device. Others have the same issue and still, nothing. Every time Mobvoi releases tech there is something new that isn't quite right. I'm generally happy to go along as they have been helpful and responsive before. This time bites Edit: true to the response, the new version is up. I've bumped up my score. Thanks
2 people found this review helpful
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Mobvoi Information Technology Company Limited.
October 14, 2020
Hello, I'm sorry, the pro 4G watch is currently repairing the problem, we strive to release a new version this week, then you can update and use it normally, sorry for the inconvenience caused to you