MIKA - Mitra Keluarga

3.6
424 reviews
100K+
Downloads
Content rating
Rated for 3+
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About this app

MIKA, Mobile Application from Mitra Keluarga that helps Friends of MIKA to get health services at Mitra Keluarga more optimally, quickly and comfortably.

Enjoy a variety of features including:

Doctor's Appointment.
Find a doctor's schedule easily and make an appointment with the doctor of choice for Sahabat MIKA. Get special benefits for paying for appointments via the MIKA App.

Queue Monitor.
Monitor the status of the doctor's queue on the day of the consultation. Friends of MIKA can check from anywhere without having to arrive at the hospital first.

Medical Checkup.
Pay attention to your body's health with a wide selection of health check packages at Mitra Keluarga. Book an appointment to make the MCU process faster and more convenient.

Promo.
Get attractive offer packages from Mitra Keluarga at special prices.

Manage Appointments.
Friends of MIKA can do the process of changing schedules or canceling appointments themselves.

MIKA, your personal health assistant.
Updated on
Feb 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
421 reviews
Stephen Yie
January 30, 2024
It is not a user friendly application. The program flow has to be reviewed back by the developer. Also, it failed to send me an OTP and I did not manage to create the necessary user account.
3 people found this review helpful
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Mitra Keluarga
January 31, 2024
Dear Mr./Mrs. Stephen Yie, we regret the inconvenience caused. To help us understand the problem in detail, please share your contact and the details at customer.care@mitrakeluarga.com. We would be more than happy to assist you. Best Regards
Rico Indrawan
November 12, 2023
install this application to register for outpatient care, but there are lots of requests for data access on cellphones. Looks like I just want to uninstall it again
4 people found this review helpful
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Mitra Keluarga
December 18, 2023
Mr. Rico Indrawan, we apologize for the difficulties experienced. We hope you would be willing to leave a contact via email customer.care@mitra Keluarga.com for us to help you further. We hope that you will get an even better experience when using the MIKA Application. Thank You
riteshsk
February 27, 2023
Aplikasi is simple but i booked my last appointment and was given a time, which was between 17.45 to 18.00, I reached by 17.00 waited and was told that i missed the antri so need to wait for 5 more patients. While I came on time My wife was suffering from severe pain. The nurse had no reason as to why I have to wait when i was very much on time. Application has to be for benefit of patient not for pain.
4 people found this review helpful
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Mitra Keluarga
March 3, 2023
Mr. riteshsk, we are sorry that you faced an issue. Could you please share your contact details with us on customer.care@mitrakeluarga.com so that we can get in touch with you and resolve the issue. Thank you

What's new

Selalu ada yang baru untuk Sahabat MIKA,

1. Supaya kamu tidak lupa dengan jadwal Janji Temu Dokter mu, maka kami selalu mengingatkan mu dengan menampilkan semua transaksi mu baik hari ini ataupun untuk hari-hari berikutnya pada Halaman Utama.

Jalan-jalan ke Papua
Sungguh indah pemandangannya
Janji temu dokter di hari yang sama
Buat transaksi di MIKA Apps saja