CaiChen Fey
After 3 times password attempt then your account is locked. It shows me my account if not valid and exist even my account is still active because it is my corporate insurance. Unable to "forget password" and " unlock my account", what for you all putting that two function in the app? Worst app creator. At the end still need trouble ourselves all the way to call their customer support centre which is super troubling. If there's is choice, i definitely won't subscribe their insurance.
4 people found this review helpful
Hi, we are sorry to hear about your situation, but we appreciate you bringing this issue to our attention. Kindly please email your information to callcenter@micaresvc.com and we will assist and reply urgently. We hope to resolve it promptly. Thank you.
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The interface is soo 90s. Very high school level. Highly recommended to hire someone to revamp the while GUI It is so difficult to attach multiple files from multiple folders. After attaching, you won't even know what files have been attached, whether you have attached the right file, etc. The one created this app deserve to be replaced or reassigned.
25 people found this review helpful
Hi, we would like to know your feedback in detail. Kindly contact us at 1800 88 7940 or write to us at callcenter@micaresvc.com. We will assist you as soon as possible.
Suhaimi Sulaiman
Unable to upload referral letter or any documents in Android phone. Keep getting error message to enable Storage Access Permissions. I have done this already AND enabled Permissions for Photos but still unable to upload any document. I've checked with Android - this is an app issue related to the API, not a phone issue. Appreciate if you could update to the latest API to provide better customer service. Thank you.
7 people found this review helpful
Hi, thank you for your review. We would like to know your feedback in detail. Kindly contact us at 1800 88 7940 or write to us at callcenter@micaresvc.com. We will assist you as soon as possible.