FOSSIAN LAGAT
The app is good and simple, the issue arrives when submitting a faint photo of the customer, it doesn't give you the option of proceeding to the next step. Kindly work on that
48 people found this review helpful
Michael Sudi
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The app is cool, but one the image is black and invisible on some ids. Onece, the app says it's invisible, and it doesn't give u an option to continue anyway so that the account can be manually created. Let it show the %age QOS also.
289 people found this review helpful
M-KOPA Holdings Limited
October 19, 2023
Thank you for your feedback and ideas of how we can improve the app. We are already working on some of your ideas, so keep updating your app to see the latest features as soon as they come out!
Sunday Egboro
Pls work on this app is really giving us issue when it come to customer registration, av been on 1 phone registration since yesterday up still date is not going, both NIN and voter's card
105 people found this review helpful
M-KOPA Holdings Limited
March 22, 2024
Thank you for your review, Sunday. We are working hard to ensure that the ID verification flow is as smooth as possible in Nigeria, but are aware of some issues at the moment. Please keep your app up-to-date to ensure that you benefit from the improvements as soon as they are available.