Paul Baaahziinga
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Just bought an active 30i, and the app worked great. Not sure if it's just not compatible with recent updates, but it doesn't connect to the cleaner any more. It finds it initially, then won't fully connect, loses the signal (even though I'm literally 1 foot from the power supply) and keeps cycling to search for nearby dolphins. Worked on my data connection at the local Pinch a Penny, then now won't connect at home through wifi even though my phone has a 500MB connection.
3 people found this review helpful
Dear Paul Baaahziinga,
We're sorry to learn about the issues you've encountered with the App.
We would like to get a chance to provide further assistance.
Could you please contact us at Dolphin.app@maytronics.com?
Thank you!
Eric
Works but no attention to detail. For example, when robot is in a cleaning cycle, app just shows "cleaning". Be nice if the app would show how much time is left. Also, the app does not show a map of where the robot has traveled like some vacuum cleaners do. Paid a lot of money for the bluetooth connected version and basically got a bluetooth on/off switch and a scheduler. I'm a software guy and I just think more could have been done. On a positive note, the robot itself does a great job.
11 people found this review helpful
Dear Eric Mayo,
Thank you for your feedback.
We're constantly working on improving our App and that wouldn't be possible without comments like yours.
Could you please contact us at Dolphin.app@maytronics.com so we can review further with you the technical points you've raised?
Thank you once more!
A Google user
Just got a Nautilus CC and like others on the thread was driving myself crazy trying to get this app to work. Once I stepped away from it and did a little research, I discovered that the CC does not support this app. It requires the Triton PS Plus. I guess what is confusing is that they must use the same controller so the option is there just not functional. Surprisingly however, the one option the CC supports (Weekly Scheduler) does work with the app, even though it technically shouldn't. I give it 4 stars just for that. Hope this helps others. Amazon has a nice chart that shows what each model supports...
5 people found this review helpful