tony G
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No longer functional and no response from Marquee support. Sad that the app doesn't work at all any longer, since content looks great. Have installed on multiple platforms (2 Android and 1 iOS), and regardless of the content selected, the download wheel just spins until it times out. Have no problems streaming any number of other services. Access via web browsers (also on multiple platforms) results in an error code 102630. Have contacted support but no response.
Marquee Arts Ltd
December 11, 2023
Hi Tony,
Thanks for your feedback. We've extended your subscription and provided a 50% discount on your next renewal. Please check the latest version and let us know if the issue persists. Feel free to reach out to our support team for assistance.
Regards,
Cathe, Marquee TV Support
Codename: Duchess
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Content is amazing! App and Customer Service - not so much. Old app was full of bugs, but had the option to download and view offline. The new app has fixed some of the bugs, but done away with the offline viewing. Customer service and tech support is awful. I have jumped through the hoops of reinstalling, clearing the cache, using wireless vs mobile data, hopping on one foot during a full moon, and finally the just stop responding. Again, the content is exceptional and worth 5 stars alone!
2 people found this review helpful
Louis
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The content on offer is great and for the most part it functions well. There are a few bugs though. When I start a video on the phone and finish it later on the TV it starts from where I left off but every 10 seconds or so keeps replaying from that spot. This can go on for a good half hour. Also you can create an account which has a password with spaces in it, yet the app won't allow you to type spaces in the password field. Character rules for passwords ought to be consistent across devices.
32 people found this review helpful
Marquee Arts Ltd
November 12, 2020
Thank you for this. Question - are you casting to the TV or using the native android app? Can you send a video of the issue to support@marquee.tv? Also - we'll forward the password issue onto the developers. In the meantime, our support desk will be happy to change your password for you.