Lavinia U.
Disappointed of the new app, as I can't change my password to have access to my account. First, the date of birth field, you have to scroll monthly from today, going back to the date of birth. I am 41, so imagine how many taps I need just to reach the month of the year I was born, to finally select the day. Second, I need a word (well, I don't remember the password, what makes you think I remember the word (with no hint) or if I actually ever set a securiry word with CU? 🙄
2 people found this review helpful
Wellington IT
July 15, 2021
Hi Lavinia, sorry to hear you're having issues accessing your account. Please contact our member services team on 022 21121or email info@mallowcu.ie and we'll help reset your password to gain access. Kind regards, Mallow CU.