A Google user
Bill pay is not good. It doesn't deduct the amount until it clears. My other bank deducts and shows as "pending." I feel bill pay should be just like using a check book register without having to write it down. Also, when a check is on automatic pay, the system sends the checks without the funds. I think it should be canceled right away instead sending a bad check.
7 people found this review helpful
Jessica Scoville
everything used to be great, but now the last two checks i've tried to deposit the app tells me that the amount isn't correct (it is). i moved away from the area 3 years ago and can't drive 1.5 hours to the bank just to deposit a check. i've had this account for 16 years and i'd really rather not switch banks, but this is a bit inconvenient for the occasional paper check that i need to deposit.
3 people found this review helpful
Wolfer
Broken login system. Ever since the update you have made it basically useless to login to the app. The app is just a space holder on my phone now. Doesn't save biometrics. Wants me to change my password every time I try to login. Can't even use the pin. Have to go to the actual website to log in and use online banking. This is ridiculous.
1 person found this review helpful