James Parrish
Terrible app. Tried to set up acc. Said I had already got an account. Reset password, asked for last name an additional info and told me the info didn't match. Tried calling customer service then left on hold for way to long. Better off going to a store in person.
23 people found this review helpful
Hi James,
We are so sorry to hear about your trouble with our mobile app. We would love to look into this further. Please email us at myexperience@aarons.com with your primary name on your lease, the best number to reach you and a copy of this review. We look forward to hearing from you soon.
Thanks,
Jessica
Big Bad “byrd” White Cracker
One of the worst apps ever. The app takes you to a browser and thinks you never went thru the sign up process. The chat section is useless. It tells you to hold on and never comes back. If they run this app the same way the run their stores, they are doomed. I was about to lease some things from them but now i dont trust them
43 people found this review helpful
Hi,
We are so sorry you are having trouble. Please email us @ myexperience@aarons.com with your primary name on your lease, the best number to reach you and a copy of this review. We look forward to hearing from you soon.
Thanks,
Jessica
Jennifer Rashko
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I am giving it a 3. They are very nice . But the app the percentage is always the same and so is the amounts in same day cash and owed. Like I aint paying anything at all. I sent screenshots of what they asked still nothing fixed. I have told the store and he gonna see what he can do on his end . Went also to the store and showed it to him. Please fix
37 people found this review helpful
Hey Jennifer, Thank you for bringing to our attention. Could you email us @myexperience@aarons.com with a copy of the review and the amount in-store vs. online. We will be happy to look into this for you. Thank you.