Samsung Expert Training

About Samsung
Do you have questions about your Samsung products or services? With the Samsung Expert Training App, we offer all of our business partners a new kind of platform on which you can find an extensive knowledge database and interesting case studies on our business solutions - from Samsung Knox to the Enterprise Edition. In addition, the Samsung Expert Training App gives you the opportunity to expand your knowledge of specific subject areas through targeted training. After each successfully completed unit, you will be rewarded with a certificate. Perfect for everyone who wants to become real Samsung experts.
Download the Samsung Expert Training App now and benefit from a huge knowledge pool with which you can find answers to your questions anywhere and anytime - for your personal knowledge advantage.

Samsung Expert Training - further education together

With digitized education, the effectiveness of training courses can be increased and the sustainability of the knowledge acquired can be proven. In addition to successfully established training channels, the Samsung mobile app provides training where practice begins. It offers learning content where it is needed. In small bites for in between. Always and everywhere. Short and sweet, flexible and modular.

Microtraining via app is learning on the smartphone and in small steps. The mobile learning concept allows flexibility in terms of time and space and enables a self-directed and individualized learning experience. The content is presented in compact flashcards and videos that can be accessed anytime and anywhere.

Innovative education and training with the Samsung Expert Training App

The quality and continuous development of its own employees and external partners is Samsung's top priority in order to effectively and sensibly advance its own business model.

In general, the complexes of questions are prepared in such a way that they can be worked on interactively. All content can be updated quickly and scaled externally for both partners and customers. In addition, learning progress can be observed and learning impulses can be set where they are necessary.

The strategy - this is how learning works today

Samsung uses the micro-training method for digital knowledge transfer. The essence of a wide variety of knowledge is prepared in compact form and deepened through short and active learning steps. An algorithm is used for this in classic learning. The questions are to be answered in random order. If a question is answered incorrectly, it will come back later - until it is answered correctly three times in a row in the learning unit. This creates a lasting learning effect.

In addition to classic learning, level learning is also offered. Here the questions are broken down by the system into three levels with different degrees of difficulty and asked at random. There is a break between the individual levels in order to save the content in the best possible way. This is necessary in order to achieve a brain-friendly and sustainable acquisition of knowledge. A final test makes the learning progress visible and shows where possible deficits lie and, if necessary, a repetition is useful.

Learning stimuli through quizzes and / or learning duels

At Samsung, corporate training should be associated with joy. The playful learning approach is implemented through the possibility of quiz duels. Colleagues, managers or even external partners can be challenged to a duel. It makes learning even more entertaining. The following game mode is possible: In three rounds of 3 questions each is determined who is the king of knowledge.

Start talking with the chat function

The chat function in the app enables Samsung employees and external partners to exchange and promote one another.