Dillon D.
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It's great to work off an app instead of a paper tripsheet. However with any new technology this app needs improved in order to eliminate driver errors. Sometimes we work all types of crazy hours and shifts leading to extreme exhaustion. It's easy to miss important details and at least on the trip sheet everything was on one page. I missed a detail which caused a major mistake. I attempted to convey issues w/solutions to my dispatcher but ultimately the app needs work to eliminate errors.
A Google user
The old app, which could definitely be improved, is still far better than this one. A few issues: font is too small; difficult to read at a glance. I am assigned to different vehicles in the course of the day, but must now go to detail page (which is slow!) for each trip to see if I am changing vehicles. (the old app I could see the vehicle on the main page and just scroll down to see if I will need to change). History doesn't show the passenger's name, and destination is truncated. And more.
26 people found this review helpful
Andy Pearlman
Cannot figure out how to end a trip quickly. I hill Finalize and it goes back into the active screen, so I hit Finished again, and it shows me the Finalize button again, so I tap that and it goes back to the active screen. After going around in circles a few times it finally finishes. And would prefer the term "dropped" instead of "Finished" after the client is done.
10 people found this review helpful