리브 Next

[Measures to be taken in case of failure]

■ If the app does not run

· Please check the Android version on your smartphone!

(Android version 10.0 or higher) Update Android System webview from Google Play Store
(Android version 9.0 or lower) Update Chrome from Google Play Store

【Path】 Phone settings > About phone > About software > Android version


■ If you cannot authenticate yourself with the carrier

· Liv Next can be used from 14 years of age or older with a smartphone in your name. Please confirm that the smartphone in your name is correct!

· For foreign customers, the names (including uppercase and lowercase letters and spaces) registered with the bank and telecommunication company must match. Please make sure the name registered with your carrier and bank matches!


■ If the authentication text does not come

· Please check if the KB Kookmin Bank text message number (1600-1522 / 1588-9999) is registered as a spam number.

【Path】 Message app > Settings on the top right > Phone number and spam blocking > Block message > 1600-1522 / 1588 - 9999 > Unblock


■ Contact us

· Liv Next 1:1 customer communication window guide

【Route】 All Menus > Customer Center > My Rib Next

· KB Kookmin Bank Customer Center: 1644-9999, 1588-9999

【Service Connection Path】Rive Next service connection code: Kookmin Bank Customer Center ▶ Button type ARS (No. 2) ▶ Connection with a counselor (No. 0) ▶ Internet/Star Banking (No. 3)


[Introduction to Liv Next]

Let Liv Next help you achieve your first financial independence.

■ ‘Riv Pocket’ as convenient as your own account
· Ages 14-18, you can make it with just a mobile phone in your name.
· Get ​​pocket money as convenient as an account with a pocket number starting with 2525.
· Pocket money received in cash can be charged into your pocket at CU convenience stores.
· The remittance fee is of course free.

* What if I already have an account? You can use it by registering an account without a pocket.


■ Not my mom's card, but my real 'Live Next Card'
· Charge in the rib pocket and conveniently pay with your card.
· A strong card discount is a bonus with a taste-sniping design for hip teenagers!
· If you register in the Live Next app, you can conveniently pay at the online shopping mall.
· T-money transportation card function is basic.


■ No fee ATM deposits and withdrawals with just a mobile phone
At KB Kookmin Bank ATMs or nearby convenience store ATMs
· You can conveniently deposit and withdraw money without a card.
· Deposit and withdrawal fees are of course free.


■ "Koliya~ Is it possible to send money?"
· Play with your own financial friend, Collie.
· AI-powered Collie also analyzes and informs you about your financial habits.
· Ask anything when bored. It will tell you everything from simple conversations to weather and encyclopedia information.


■ Financial life with friends and family
· Are you short of pocket money? Give your parents a little bit of your heart with the squeezing function.
· Share the consumption you enjoyed with your friends, Dutch Pay.
· Express each other's feelings by 'sending hearts'.


■ Consumer life that is managed cutely
· There is a 'Money Diary' function that allows you to manage your pocket income/expenses.
· Have fun with the cute stickers you get while using the app.


■ Easy and fun content
· Hearts gather just by having fun. The cute heart skin is a bonus..
· Choose the donor you want to donate to and challenge your friends to a good donation school.
· Go to school every day, join Liv Next and the Miracle School Challenge.
· What are you worried about? Talk about a balance game. Liv Kim will listen.
· Volunteer work quickly and easily with a mobile phone. Of course, I also give service time.


■ Safe financial life
· KB Kookmin Bank's robust security system is protecting it.
· Use with confidence.


■ The ribs I make Next
· If there are any errors or improvements during use, you can leave a comment.
· The magic of making your opinions come true.
· If you press 'Customer Center' in the entire menu, it is waiting for you.


[User Guide]

■ Live Next can be used by any Korean citizen who has a smartphone in his or her name over the age of 14. (Your mobile operator's authentication is required, and personal authentication and membership registration may be restricted on tablet PCs.)
■ For safe financial transactions, if the operating system is tampered with, such as jailbreaking, the use of mobile operator services may be restricted.
■ You can download through 3G/LTE/5G, wireless internet (Wi-Fi) of mobile carriers. Please note that data charges may apply if the capacity specified in the carrier's charge policy is exceeded.


[Notice of App Access Permissions]

■ In accordance with Article 22-2 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. and the amendment of the Enforcement Decree, we request the following rights from customers to provide services.


[Optional access rights]

· Contact: remittance, Dutch pay, pocket money
· Location: Basic area and KB search, ATM search confirmation
Camera: Take ID photo and take QR when paying
Storage space: Save profile photo, remittance confirmation, receipt, etc.
· Microphone: Video call in progress
· Notifications: Push notifications
· SMS: Authenticate and send SMS
· Biometric authentication: login and authentication
Items for credit disorder investigation (prevention of voice phishing damage by customers using the Live Next app through detection of malicious apps): malicious app detection information, diagnostic information on detected malicious apps

* You can use the service even if you do not agree to the permission of selective access, but some functions may be restricted. Also, if you have unnecessary access rights among the allowed access rights, you can deny the use of access rights in ‘Settings > Application Management’.