Alx RG
Search it's easy. Filter selection, not so much, there's note a single filter for interiors. I.e. fabric/leather. All the photos looks high quality, but, at the same time, they look all the same, I could swear all pics are from the same car. I can't tell if I'm really looking into a different car. I gave up my search mainly due the lack of filters
25 people found this review helpful
¡Hola Alx! Gracias por tomarte el tiempo para valorarnos⭐ Son muy importantes tus comentarios para continuar mejorando. No dudes en contactarnos a través de nuestras redes sociales o a nuestro tel. de atención (55) 41629202. ¡Saludos!
Salman Ravoof
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Sold me a dud car that has stayed more days undriven than driven. The problem started right before we took the delivery. They fixed it then. Surprisingly, while all this was happening, the sales rep was too pushy to make us buy the extended warranty. Right there and then. And said that it's a limited offer for only a day or two, even though the app says we have 3 months. And then there's the customer service. One of the worst I've come across ever. Only available through calls, and they keep pushing it down the line saying it's the other department's responsibility. But they're too happy to use bots for WhatsApp messaging. A tech-style startup doesn't understand multi-channel communication or what? If the customer isn't available for calls, leave a message, or an email. I could go on and on. It has literally been just over 2 weeks since I bought my first car through them, and I'm already regretting it, thinking whether it's possible to return it and get over them once and for all. One of the worst decisions of my life.
31 people found this review helpful
Hola Salman, agradecemos y valoramos tus comentarios, esto nos permiten mejorar nuestro servicio. Te aseguramos que nuestro objetivo es generar una gran experiencia para nuestros clientes y el conocer tu opinión nos ayuda a lograrlo. Cuéntanos más sobre tu caso para buscar una solución. Vía WA 📲 (55) 47411272, línea directa (55) 41629202, FB o TW
Rosemary Reynolds
The. Worst. Company. Ever. Bros think they're going to reinvent customer service. I dealt with countless AI robots on ONE WhatsApp account; nobody in charge. 3.5 hours inspection & they forgot to rebolt the under-chassy tire. They requested scanned paperwork, one document at a time, took 2 days. Very last document missing. Oops, sale cancelled. What a mess.
36 people found this review helpful
¡Hola Rosemary! Gracias por tomarte el tiempo para valorarnos⭐ Son muy importantes tus comentarios para continuar mejorando. No dudes en contactarnos a través de nuestras redes sociales o a nuestro tel. de atención (55) 41629202. ¡Saludos!