JOE & THE JUICE

3.0
534 reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The JOE APP is the smoothest way to pay in-store or order ahead for pickup. Start collecting points with every purchase and receive a variety of tailored rewards and benefits as you progress in our loyalty program.

Three reasons why you are going to love The JOE APP:
1. No more waiting in line! Order ahead and get notification when itā€™s ready for pickup.
2. Earn points from your first purchase. More points = more rewards and benefits.
3. Purchase Loyalty Cards and save up to 30%

The JOE APP works in 13 of our operating countries: United States, United Kingdom, Australia, France, Germany, Belgium, Switzerland, Netherlands, Denmark, Sweden, Norway, Finland, and Singapore. You will be rewarded by visiting stores in more than one country, but you can learn more about that once you are in the game.

IN-STORE
- Pay in-store with a single tap
- Earn points with every purchase
- Unlock achievements and challenges (extra points)
- Accomplish new tier levels to receive rewards and benefits such as free juice & coffee, fast-track ordering, family cards, and exclusive Joe & The Juice merchandise

PRE-ORDERING
- Save time and pre-order your products and choose exact pick-up time in your favorite store
- Customize products suiting your needs and dietary preferences
- View allergens, nutrition, and calories for each product
- Track the progress of your order and receive notifications on the ordering status

LOYALTY CARDS
- Purchase 10x pre-paid (juice, coffee or sandwich) card and save up to 30% from the first day
- Make physical loyalty cards digital with the scan function
- Purchase digitally kept loyalty cards to get your usual discount as well as collecting points

FOR YOUR EASE
- Use the inbox to contact our customer service team with questions or feedback
- Find the nearest Joe & The Juice location
- Save and reorder your favorites in no time
- Keep track of your purchases in the ā€˜Order Historyā€™
- Export your receipts easy and quick
- Receive special offers before everyone else

Find us on Instagram @joeandthejuice or visit our website https://www.joejuice.com/app
Updated on
Feb 21, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.9
524 reviews
Alexa Battisti
January 24, 2023
Crashes constantly. The store associates do not abide by the wait time in the app at all, and will not provide refunds when they run out of items. Instead you have to go through the app and try 3-4 times to write in the inbox, only for the app to crash mid sentence. Then, good luck getting the refund. Very, very poor customer service and they haven't updated the app in years, they don't seem to care that it hardly works.
37 people found this review helpful
Did you find this helpful?
Matthew Miller
April 16, 2022
Updating my review from 2 stars to 1 because now it requires me to login every time I open the app and wont save favorite stores. Very glitchy, gives me driving directions (??) when I select a store. Not intuitive how to clear stuff from your cart. Awful at knowing where you are on a map, so it always recommends a different location that it thinks is closer. You can favorite a store, but the app defaults to "nearest". No way to add certain modifications like an extra espresso shot.
43 people found this review helpful
Did you find this helpful?
Forest Kwok
April 20, 2024
Your order does go through but that's it. The user experience is so confusing it is pretty unusable and takes ages to set up. It is obvious that whoever designed this wanted to use the app to upsell their gift cards and participate in their gamification that they forget about what the basic user needs are i.e. easy ordering, clear order tracking, clear reward. The whole thing needs a redesign to focus on basic functionalities.
Did you find this helpful?

What's new

We're back!

This time we're bringing you a small update that includes multiple fixes and changes.

We love hearing from you! For feedback or issues, reach out to us anytime.
Happy Juicing!