A Google user
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You'll need to provide a credit card for the "free" month, then be sure to cancel by phone or get charged. I never got to using the app, but the sign-up screens (entry fields) on my S8+ were misaligned and poor. A company that will allow me a couple faxes per year to try their product and meet my needs will earn my loyalty if I get busy enough for a subscription some day.
35 people found this review helpful
I am here to help. Please send me direct email at socialsupport@myfax.com with your fax number so I may assist you further. ^DH
Deana Bergmann
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Edit: I recently had an app issue where it told me to try again later, tried 3 times and I didn't get that error on the 3rd attempt. You'd think that'd be the end of it. It did however go through ALL 3 times even though the error told me to try again later. Resulting in overages they refuse to reverse, the only thing they claimed they could do was give me extra fax pages to my account. This "solution" is pointless to me as I rarely even fax.
72 people found this review helpful
Hello Deana, this is not the experience that we wish you to have. Please message us at socialsupport@myfax.com with your account details and we would be happy to assist! Thank you, ^RA
Justin Morin
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This company is extremely shady and deceitful. They charged me for a 35 page fax that was sent during my free 3 day trial. I had to resend the document because I never got confirmation that it sent. I cancelled the trial before the 3rd day but I was charged 10 dollars twice. They refused to remove the charges. Got different reasons therefore upon contacting their "billing review team." Overall the software interface is outdated and their "support" is poor. Do not use them.Use Hello Fax instead.
6 people found this review helpful
Hello Justin. This is not the experience that we wish you to have. Please feel free to message us at socialsupport@myfax.com with your account details and we would be happy to assist you in reviewing your account. ^RA