Kam Tilak
Besides its manipulative fast payment which is the only option this app has to save your card details. This was obviously done to add a further 3 percent on top of all the irregular, automatic (non accurate and averaged readings), and all added costs the stss system has instore. The app continuously restores itself everytime you go to retrieve your OTP which makes payment impossible. The bare basics which doesn't always work.
10 people found this review helpful
Thapelo Motabogi
Bad and poor service, i topped up my account, and got an error message and and the amount went off my account and the wallet still shows not topped up... The chat bot or service agent doesn't help either, service line is worse. I've never been so let down.
2 people found this review helpful
A Google user
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Fees are ridiculously high for prepaid. The metering equipment is horribly inaccurate and delayed. They have to do manual readings and adjustments often. The app is unstable and buggy. Customer support is very bad. If you still have a way to get out of your contract or sell and move then do it to save you having to deal with these clowns.
26 people found this review helpful