Infomaniak Check
2.0star
165 reviews
10K+
Downloads
Everyone
info
About this app
Infomaniak Check was created to simplify identity verification procedures and strengthen the security of your account.
This app allows you to securely transfer the requested elements if you lose your login details, to request the deactivation of dual authentication, to unblock your account or to verify certain orders and/or payments.
Depending on the situation, the application will ask you for:
- Verification by SMS
- Your location
- A copy of your ID document
- A selfie
kCheck requires a request for identity verification from the support team and an Infomaniak account.
This app allows you to securely transfer the requested elements if you lose your login details, to request the deactivation of dual authentication, to unblock your account or to verify certain orders and/or payments.
Depending on the situation, the application will ask you for:
- Verification by SMS
- Your location
- A copy of your ID document
- A selfie
kCheck requires a request for identity verification from the support team and an Infomaniak account.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted
Ratings and reviews
2.0
164 reviews
Alex Kokkonos
- Flag inappropriate
December 31, 2020
This review is about the process, not the app. After setting up an account, configuring it, and then paying for a service (albeit with 3d verification), infomaniak may decide to block your account, requiring that you verify yourself. Want to just leave cause you don't like the process? Well, sorry, that's blocked too. Ludicrous, fraudulent, and unacceptable. I've never been asked for ID verification + photo by Google gmail for verification of a business account. None of this is in the terms
15 people found this review helpful
Tamara Belina Fussen
- Flag inappropriate
September 19, 2020
App does what it should but: Why force users to download an extra app just for verification? It's so unnecessary. If I hadn't been able to go through the entire payment process already before the forced app-verification came up, I would have chosen a different registrar without that annoying app-hurdle.
11 people found this review helpful
Infomaniak
September 28, 2020
Hi, the app is only necessary for the validation of your identity and to ensure the secure transmission of the required information. You can then delete it from your phone. We remain at your disposal: support.infomaniak.com
Bob Juchter van Bergen Quast
- Flag inappropriate
November 29, 2021
I recommend NOT TO USE Infomaniak. I have used it for years and all of a sudden I cannot login again using 2-Step Verification. I get the oui/non on my phone and when I clock "oui" I get an error. Take your business somewhere else but avoid this company.
4 people found this review helpful
Infomaniak
November 29, 2021
This is an embarrassing situation. Contact us by e-mail, phone or chat so that we can quickly find a solution: support.infomaniak.com
