Podium - Small Business Tools

4.5
2.3K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Podium® is a communications and marketing platform that helps small local businesses manage all customer communications in one easy-to-use inbox, from collecting payments to managing your online reputation and reviews.

Podium is changing the way local business gets done everywhere. More than 100,000 businesses rely on Podium to grow and do more as a team.

Key features include:

- Inbox: Bring every customer conversation from every channel into a single, easy-to-use inbox. See and respond to every chat, review, text, social media message, and phone call in a single thread.

- Reviews: Double your monthly review volume in less than 60 days and increase website and foot traffic to your business by sending review invitations via text through Podium.

- Bulk Messaging: With a 98% open rate, Podium’s text marketing software allows you to send tailored messages to your customer base that turn into customer sales in minutes.

- Phones: Don't let missed calls fall through the cracks, with a singular business number for calls and texting you can keep all communications in one place and avoid everyone give out their personal number to customers.

- Payments: Get paid with just a text. Payments through Podium gather more reviews, generate higher quality leads, and centralize your customer data to communicate and market in a more targeted way.
Updated on
May 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
This app may collect these data types
Location, Personal info and 7 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.5
2.19K reviews
Theresa Paradowski
July 19, 2022
Updated 7/19/22: it seems to be working again. I stay logged in and get the proper notifications. Hopefully this stays this way. ------ 6/30/22 Android app is awful. It signs me out every time I close it so when there's notifications I have to log back in and half the time when I do log back in, it's blank until I force restart a couple of times. I need to use it when I'm not in the office all the time to stay in communication with clients but it is impossible to use..
23 people found this review helpful
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James Gooch
June 7, 2021
Messages are slow. Sometimes hours later. Checked the restrictive battery. Made sure it was high priority and still having issues. Update- this app no longer works, even after reinstalling it. It will not load past the white screen. I have to force quit and reopen to get it to work. If I close the app after that, I have to open, force quit, and reopen to use it. THIS APP IS TRASH!
19 people found this review helpful
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Alan Steadman
April 22, 2022
In concept, it's good... Implementation sucks. Have to log in daily, if you don't sometimes you don't even get notification. The notifications you get take 48 hours to come in (usually resolving in a lost customer because they have moved on) Half the time you have to explain to the person you are contacting who You are because there's no continuity. The PC version is better, slightly, but then you're constantly checking it. I'm going to go find something better. This is worse than nothing
13 people found this review helpful
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What's new

Improvements on calls using bluetooth and fix for location variable in conversations to new contacts. Stay tuned for filtering the inbox by contact status!