A Google user
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This app worked very well with my old LG V10 running Android 6.x. Now, with my Samsung Galaxy S9 running Android 8.0, it will not connect at all. Whatever bugs you fixed, it doesn't show. I should add that this app used to work very well, and, if this S9 would connect at all (it's never been able to connect), it would still be a good app. However, you should make sure that people know that the new version of the app requires location services to be turned on (it otherwise says that Bluetooth is turned off--even if it's on) for it to even scan for the devices it still can't find. Even if the connectivity is an issue on Samsung's end, some communication as to what's going on would be appreciated. You guys would have a solid product on your hands if it would just work.
12 people found this review helpful
Leviton Manufacturing Co., Inc.
December 17, 2018
We’re sorry to hear that you are having issues with your Bluetooth device and mobile app. Please send an email to decoradigital@leviton.com, and we will have someone from our technical support team contact you within one business day. We are confident that we can resolve the problem you are experiencing or provide a replacement device if needed.
M. Kowalski
It only works with iOS; my android phones have never connected. I had to use someone else's phone to set it up initially, but it went off schedule. I finally emailed the support to ask how to make it work with Android and no response. I had hoped that in time they would figure out how to make the app functional on android. The app is useless if it can't find the switch, and the switch is useless without a way to set it. Disappointed.
A Google user
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After 10/18 update switch no longer connects. Called the # in the app description, and was sent a new switch with newer firmware at no cost. The new one connects and works good, but occasionally the settings don't stick. Update 12/19/18 the switch will not connect again. This is just a bad product. I'm tired of wasting my time trying to keep this stupid thing working.
12 people found this review helpful