Gary L Shelton
The fingerprint thing goes off every once in awhile but for the most part it and the app work great. I love being able to easily transfer balances from account to account. I only wish I could use my HELOC to electronically pay bills. It's only possible to pay bills by a physical check at this time, unfortunately. The app is solid in my opinion.
2 people found this review helpful
Diana Krisher
Love that you can control your card. I had to lock my card to prevent anybody dishonest from using it when I had left it at a place of business. All ended up well. It gave me such peace of mind. I also like that it let's me know when a purchase has been made on my card. If I didn't make the purchase all I do is lock it and let my bank know. 1st rate app for sure!! Love it!!
9 people found this review helpful
Dustin Strasser
I went and put money into an ATM, 80$, hours later its still not in my account, the app itself has no virtual card which is very inconvenient, it runs slow, the top and bottom of the screen are apparently things you can click, that are meant to help you, but instead they're black, and the app sends you to the website to do things. Why can't I just do it on the app? What's the point in downloading it if I just go to the website anyways?
3 people found this review helpful
1ST SOURCE BANK
November 21, 2022
Thank you for sharing your experience and feedback with us - we always appreciate hearing from our clients! If you ever have immediate needs or questions, our client service team is available to help. They can be reached at 574-235-2000.