Antonio Gant
Everything works fine until I tap "Review Accounts" after making a transfer. Once I tap on it, the "Retrieving Accounts" message pops up, the loading wheel spins and the main account page never loads. In order for me to see the page, I have to close the app completely and then sign back in. This happens quite often. I'm not sure if this is due to the latest version but this needs to be fixed.
15 people found this review helpful
ZEAL CREDIT UNION
June 15, 2021
Hi Antonio, we are sorry to hear that you're having issues with our app. We will open a ticket with our vendor to resolve this issue as soon as possible. Thank you.
mary harris
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Often times it will take a photo of the front of the check & then go right back to sign in. At times I try 20 times before it actually works. When it does work for check deposits it's a miracle!!! Transfer from one account to another is very simple. Once again I tried using this app & had to go through the steps about 10 times before it actually worked! It takes me almost 1/2 an hour to get to Zeal Credit Union, otherwise I'd just drive there. I may switch to Vibe, it's a few blocks away!
13 people found this review helpful
ZEAL CREDIT UNION
August 27, 2021
Hi Mary, We sincerely apologize for the troubles you have had with the app. We would be happy to take a look into this for you. Please contact our eService Department at 800-321-8570, ext. 6500. Thank you.
Erica Kruszewski
Great app. Pretty awsome that u can scan a check from your phone to do a deposit. And also from transfering funds from savings to checking or vice versa. And i also like that i can pay my loans that i have specifically for zeal. I think u can also pay other bills in regards to utility and landline phones from the app but don't quote me on that. Great job Zeal keep up the good work. Sure do appreciate all you do for all of us cutomerπππππ
17 people found this review helpful