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App will be completely blank (conveniently with the exception of the ad at the top) and the only way to view the totals of your accounts is to go to the transfer screen. INCREDIBLY annoying seeing as this issue has persisted since October. We're all the way in January.
3 people found this review helpful
VIBE CREDIT UNION
January 4, 2024
We would love to get this resolved for you but we need to get some additional information. Please reach out to our team at 248-735-9500 between 830am-6pm by call or text so we can get working on this for you. Our Leadership Team is looking forward to getting this resolved for you!
Misha Young
Has been very buggy lately. The fingerprint log-in randomly disables and then I have to remember what my password is to get in and enable it again. Also, sometimes when I click on the app, it won't open. It just shows "Vibe credit union", but the app won't actually open so I can log in. That had been happening more and more over the last month or 2.
2 people found this review helpful
VIBE CREDIT UNION
November 20, 2023
Hi Misha - We have released an update to address this. Please reach out to us at 248-735-9500 if you are still experiencing issues after updating the app.
Our apologies for the way the app has been acting! Our team will make sure to look into this to get this corrected as quickly as possible. Thank you for your feedback!
Aster
Depositing checks on this is a huge hassle. The entire time you take the photos an extremely annoying loud voice yells instructions at you that I see no button on screen to mute. It does a poor job even reading the checks as Ive had to retry multiple times PER CHECK and it still reads $0. It doesn't detect your writing on the back either and it sends you to the front image instead of the back to "fix it". I'm in my 20s and it's way easier to use their atm than this app.
6 people found this review helpful