ID-Pal
4.5star
10.5K reviews
100K+
Downloads
Everyone
info
About this app
The simple, secure way to verify your identity with a business. Submit documents to ID-Pal from anywhere and get verified in under a minute.
The ID-Pal App
Businesses use the ID-Pal App to securely capture your documents and information so they can verify your identity and establish a trusted relationship. International Anti-Money Laundering (AML) law requires certain companies to carry out these Know Your Customer (KYC) procedures for both new and existing clients to protect both you and the business.
How it works
Using advanced technology, verifying your identity is quick, easy and secure. In just a few clicks you can submit documents via our app. The ID-Pal app uses a unique blend of checks to correctly verify your identity in real-time for a business.
What we do
- Capture an Identity Document (ID)
We verify every ID uploaded with up to 70 technical checks and against a vast library of documents to ensure it hasn't been forged or tampered with – all this happens in less than a minute.
- Facial matching
We match the image from the document against the individual to confirm it is of a genuine person.
- Address Verification
We can verify the name and address from the ID.
To always ensure the safety and security of our app, we proudly hold:
**ISO 27001 Certification** - the leading international standard in Information Security.
**iBeta Level 1 and Level 2 Certification** - ensuring our technology functions to the highest standards.
Privacy Policy
ID-Pal does not have access to any information on your ID cards or to your personal data. All data is securely processed in line with GDPR. When a service provider or business asks for your personal information or ID, ID-Pal directly connects them with you and transfers your data to the service provider via a secure channel.
All customer data collected via the ID-Pal app is controlled by our Partner and they will determine why, what and how your information is collected, used, shared, retained and under what lawful basis it is processed. Read about what information is collected and why, here: https://www.id-pal.com/data-protection-notice/
Interested in ID-Pal for your business? Why not get in touch with sales@id-pal.com.
The ID-Pal App
Businesses use the ID-Pal App to securely capture your documents and information so they can verify your identity and establish a trusted relationship. International Anti-Money Laundering (AML) law requires certain companies to carry out these Know Your Customer (KYC) procedures for both new and existing clients to protect both you and the business.
How it works
Using advanced technology, verifying your identity is quick, easy and secure. In just a few clicks you can submit documents via our app. The ID-Pal app uses a unique blend of checks to correctly verify your identity in real-time for a business.
What we do
- Capture an Identity Document (ID)
We verify every ID uploaded with up to 70 technical checks and against a vast library of documents to ensure it hasn't been forged or tampered with – all this happens in less than a minute.
- Facial matching
We match the image from the document against the individual to confirm it is of a genuine person.
- Address Verification
We can verify the name and address from the ID.
To always ensure the safety and security of our app, we proudly hold:
**ISO 27001 Certification** - the leading international standard in Information Security.
**iBeta Level 1 and Level 2 Certification** - ensuring our technology functions to the highest standards.
Privacy Policy
ID-Pal does not have access to any information on your ID cards or to your personal data. All data is securely processed in line with GDPR. When a service provider or business asks for your personal information or ID, ID-Pal directly connects them with you and transfers your data to the service provider via a secure channel.
All customer data collected via the ID-Pal app is controlled by our Partner and they will determine why, what and how your information is collected, used, shared, retained and under what lawful basis it is processed. Read about what information is collected and why, here: https://www.id-pal.com/data-protection-notice/
Interested in ID-Pal for your business? Why not get in touch with sales@id-pal.com.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.5
10.4K reviews
A Google user
- Flag inappropriate
August 21, 2019
Horrible app. I have been trying for some time to upload documents. it always goes back to first screen while trying to scan the license. At one time, I successfully scanned the license but was struggling to scan a utility bill. this freaking went back to first scree and have to scan license again. Horrible app. dont know why one should struggle this much. Horrible app. spend some time to fix your dumb app.
10 people found this review helpful
John Beynon
- Flag inappropriate
April 29, 2024
I could not upload my signature file as it was a .PNG file and allyhe system wanted was a .pdf file. Apart from this, it's pretty decent but hopeless if you don't have a mobile or are old and cannot use the technology!! There should be an optional alternative for aged users who always seem to be left out and forgotten ! Several people (in 80's & 90's) I assist as a financial consultant would never cope with this, and I work remotely so it is not easy for them at all.
1 person found this review helpful
ID-Pal Ltd.
April 29, 2024
Hi there John. Happy some of the process impressed but we're sorry to read you had issues. ID-Pal was created was to make verifying who you are super easy, either on mobile or desktop. For thousands of people who use use every hour, that is the case. We've a great experience team available too, should you need them: support@id-pal.com. Warm regards
Jon Moore
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- Show review history
May 1, 2024
Painful to use. Auto photo function wouldn't even take a picture. Manuel photo then took ages to get it to accept passport photo, either saying it was out of date (it isn't) or background no good (tried multiple). Not sure how much longer it would have taken before I just got a job with a different agency to avoid having to use this app.
ID-Pal Ltd.
May 2, 2024
Hi there Jon we're very sorry to read those details on your experience. Typically someone using the app is done and dusted in about 20 seconds so this is not the norm. Deleting and reinstalling could fix this, could be a network error. Flagging this with the team to look at. Have a great week
What's new
- Improvements in the capture and upload user experience
- Minor bug fixes
- Minor bug fixes