ICS Mobile

sorry excuse for an app. video NEVER works properly when going to join a visit, if you are actually able to. funny thing though, all network checks work before and after the scheduled appointment time, but go to join the visit, can't do it. network failed. tried it on multiple devices, Apple and Android, uninstalled and reinstalled the app multiple times. same result. an absolute joke. I hope this company goes out of business. do. better.

This app sucks!!!! I have had nothing but issues with this app since I downloaded the app. I cant log in with my correct password, the videos freeze, it takes forever to launch, it says network failed and my network is great. Its buggy, not clear and ridiculous. They charge you for the calls that do not work!!! They do not support you when you complain and they do not make it better, which is disappointing.

I was able to do one video visit and the connection was terrible and I had to end the visit early. Then whenever I tried to log back into my account it wouldn't let me back in I reset my password numerous times and I even created another 2-3 accounts and it is still giving me problem after problem. Niagra countys system is awesome never had any issues and I wish they would use the same system.