HSBC CI & IoM
2.8star
2.5K reviews
50K+
Downloads
Everyone
info
About this app
Your new Mobile Banking app is the quick, convenient and secure way to manage your finances.
Download it today and you can:
• Log on quickly and securely with your fingerprint
• View your local and globally-linked account balances
• View your statements and documents
• Manage your transactions and send money to existing payees
• Generate Security Codes using your fingerprint to access Online Banking and make payments
You can even use our new Mobile Banking app to manage your global HSBC accounts outside the Channel Islands and Isle of Man.
How to log on to Mobile Banking:
• If you’re already registered for Online Banking, you can use your existing details
• If you’re not yet registered, please visit https://ciiom.hsbc.com/register/
Enjoy the freedom of banking on the go by downloading our new Mobile Banking app today.
This App is provided by HSBC Bank plc, Jersey Branch for the use of existing customers of HSBC Channel Islands and Isle of Man only. Please do not download this App if you are not an existing customer of HSBC within the Channel Islands and Isle of Man.
HSBC Bank plc, registered in England and Wales number: 14259. Registered office 8 Canada Square, London, E14 5HQ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
HSBC Bank plc, Jersey Branch is regulated in Jersey by the Jersey Financial Services Commission for Banking, General Insurance Mediation, Fund Services and Investment Business.
HSBC Bank plc, Guernsey Branch is licenced by the Guernsey Financial Services Commission for Banking, Insurance Intermediary and Investment Business. In the Isle of Man HSBC Bank plc is licenced by the Isle of Man Financial Services Authority.
Please be aware that HSBC Bank plc, Jersey Branch, HSBC Bank plc, Guernsey Branch and HSBC Bank plc with in the Isle of Man are not authorised or licensed outside of Jersey, Guernsey and the Isle of Man for the provision of the services and/ or products available through this App. We cannot guarantee that the services and products available through this App are authorised to be offered in other jurisdictions.
This App is not intended for download or use by any person in any jurisdiction where such download or use would not be permitted by law or regulation. The information provided through the App is not intended for use by persons located in or resident in jurisdictions where the distribution of such material may be considered marketing or promotional and where that activity is restricted.
Download it today and you can:
• Log on quickly and securely with your fingerprint
• View your local and globally-linked account balances
• View your statements and documents
• Manage your transactions and send money to existing payees
• Generate Security Codes using your fingerprint to access Online Banking and make payments
You can even use our new Mobile Banking app to manage your global HSBC accounts outside the Channel Islands and Isle of Man.
How to log on to Mobile Banking:
• If you’re already registered for Online Banking, you can use your existing details
• If you’re not yet registered, please visit https://ciiom.hsbc.com/register/
Enjoy the freedom of banking on the go by downloading our new Mobile Banking app today.
This App is provided by HSBC Bank plc, Jersey Branch for the use of existing customers of HSBC Channel Islands and Isle of Man only. Please do not download this App if you are not an existing customer of HSBC within the Channel Islands and Isle of Man.
HSBC Bank plc, registered in England and Wales number: 14259. Registered office 8 Canada Square, London, E14 5HQ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
HSBC Bank plc, Jersey Branch is regulated in Jersey by the Jersey Financial Services Commission for Banking, General Insurance Mediation, Fund Services and Investment Business.
HSBC Bank plc, Guernsey Branch is licenced by the Guernsey Financial Services Commission for Banking, Insurance Intermediary and Investment Business. In the Isle of Man HSBC Bank plc is licenced by the Isle of Man Financial Services Authority.
Please be aware that HSBC Bank plc, Jersey Branch, HSBC Bank plc, Guernsey Branch and HSBC Bank plc with in the Isle of Man are not authorised or licensed outside of Jersey, Guernsey and the Isle of Man for the provision of the services and/ or products available through this App. We cannot guarantee that the services and products available through this App are authorised to be offered in other jurisdictions.
This App is not intended for download or use by any person in any jurisdiction where such download or use would not be permitted by law or regulation. The information provided through the App is not intended for use by persons located in or resident in jurisdictions where the distribution of such material may be considered marketing or promotional and where that activity is restricted.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
Data can’t be deleted
Ratings and reviews
2.8
2.44K reviews
G
- Flag inappropriate
March 26, 2021
Broken & unusable, yet stuck with it because the security key became obsolete. Once I managed to find the correct app among the sea of options (CI & IoM), a bug that didn't allow me to activate the Digital Security Device. After an hour on the phone to various advisors, I finally got it working. Recently, I changed phones, no surprises, impossible to activate the new phone as the Digital Security Device, as the option doesn't exist in the app, contrarily to what the guide suggests.
5 people found this review helpful
A Google user
- Flag inappropriate
February 17, 2020
I really don't like this new updated version. Gone is the 'Quick balance' section that I used daily to keep an eye on my account without having to go through the tedious process of logging in. And it was so much easier when it told you what was available without having to work out if any payments were being processed etc. So, when I look at my account now... after having to log in...I calculate that it looks like I have £70 but who knows if that's actually available. Hate it !!
9 people found this review helpful
HSBC
March 12, 2020
Hi StarJadzia, thank you for your feedback. You're right, the Fast Balance feature didn't get transferred to the new app as we have improved the log on speed. Fast balance was displaying exactly what you are seeing when you login now. We will work on developing the app in the future and thanks for taking the time to provide your feedback.
A Google user
- Flag inappropriate
April 2, 2020
Terrible! So slow you think it's crashed all the time. Can't setup a new payee which Is probably a security feature but really doesn't help anyone. I can do this with over banking apps with 2 tier authentication. Also doesn't show what money I had in my account at different times, only gives me a today account total and all the individual spending costs of purchases going back. No features what so ever, bare bones, basic and slow painfully slow.
6 people found this review helpful
HSBC
April 6, 2020
Hi Ted, if your app crashes please contact us on 0345 6006161 as this shouldn't happen. The new app was built on a dynamic new platform, which will allow us to develop more features and functionality in the future. We have noted your feedback and will pass this on to our Digital Team who are working on the future features plan.
What's new
This update includes small enhancements and bug fixes to improve user experience.
