Alan C
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After communication from iRisco and the promise of updates to fix previous issues the app has been working well for some time now, and I have been really happy with the system and its performance, that was until I received a notification today that I will soon be charged for using the cloud based services. When I purchased the system, there was no suggestion of future charges for something that was the main selling point. Now, I have no option but to pay or lose functionality, unfair.
1 person found this review helpful
RISCO GROUP
December 14, 2018
Hi Alan, we had an update for the new cloud, we are aware that it wasn't good enough. We are sorry for the inconvenience you are having with your app disconnections, but now it's because you are moving from cellular network to WIFI and the opposite. Soon we will release a new update to fix that.
Nick Adkin
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App is very handy and can fail once in a while however they are now wanting to charge for using the app,my system does not use the cloud storage I just use the app, when my system was installed it was free that's why I went for the system then years down the line they want to charge you for using an app sorry risco it's not good enough very poor service
2 people found this review helpful
Bev Reardon
Doesn't send notifications to my android phone. I got the app permissions, the app is the re, permissions switched on. alarm goes off no notification. switch the alarm on and off, no notification. what's going on? it's no use to me
1 person found this review helpful
RISCO GROUP
April 10, 2024
In order for the App to receive push notifications, you must be logged in, just like any other app.
Please also ask your Installer to check your push notifications settings as these can be controlled by your Installer.