HID Reader Manager
2.6star
122 reviewsinfo
50K+
Downloads
PEGI 3
info
About this app
HID Reader Manager streamlines management of compatible HID Signo, iCLASS SE® and multiCLASS SE readers in the field. Administrators can easily adjust configuration settings, upgrade firmware, inspect and export current reader status, and upgrade compatible readers to support Bluetooth and/or OSDP.
-Bluetooth is used to communicate with the reader hardware. If Bluetooth is not enabled communication to readers will not function.
-Calendar is used to log the error/information. If Calendar is not enabled logging will not function.
-Location is used to obtain the location of the Reader for administration purpose and improving user experience. If Location is not enabled communication to readers will not function.
-Bluetooth is used to communicate with the reader hardware. If Bluetooth is not enabled communication to readers will not function.
-Calendar is used to log the error/information. If Calendar is not enabled logging will not function.
-Location is used to obtain the location of the Reader for administration purpose and improving user experience. If Location is not enabled communication to readers will not function.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
2.6
121 reviews
Sander Sasi
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April 26, 2024
App itself works, but it is too time consuming tool for actual work. It takes ages to configure many readers, also requires rebooting of readers in configuring process. So it is not convenient at all. I do not understand how HID thinks that it is a best way to configure readers. Just to put OSDP address to the reader, takes up to 3 minutes per one reader. Imagine that you have 200 readers to program... App should have back button, if something fails you need to close app and reopen
7 people found this review helpful
Marius Du Preez
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September 22, 2023
Terrible experience with the template manager side of the app. App crashes frequently at the very end of the template creation. You can not edit templates or copy and edit templates. This would be helpful if you just need to change one or two settings for testing or when you have small differences between your sites. Having to re-create templates from scratch for every change you want to make or test is just stupid. Especially when that template creation crashes right at the end of creation.
1 person found this review helpful
Eli Munk
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April 11, 2024
Unable to update firmware on readers
What's new
-Mandatory upgrade in order to continue operation.
-Older versions of Reader Manager will cease to work by 30th March 2024.
-For readers with Elite/MOB keys, the Reader Manager Administrator will Allow/Disallow enablement of Legacy Credentials on iCLASS SE Readers to a reader technician through the Reader Manager Portal.
-For readers with standard keys, technicians must request HID Technical Support to enable legacy credentials or configuration cards.
-Older versions of Reader Manager will cease to work by 30th March 2024.
-For readers with Elite/MOB keys, the Reader Manager Administrator will Allow/Disallow enablement of Legacy Credentials on iCLASS SE Readers to a reader technician through the Reader Manager Portal.
-For readers with standard keys, technicians must request HID Technical Support to enable legacy credentials or configuration cards.
