HHOLOVE

Name: HHOLOVE
Availability: InStock
Rating: 3.346153736114502 (54 reviews)
Author: HHO Limited

HHO Limited

3.3

54 reviews

5K+

Downloads

Everyone

About this app

HHOLOVE is a wholly owned pet brand of HHO Company.

From the industrialization era into the digital era, we hope to make the pet feeding and caring more intelligent, smarter and easier through digital technology, to create an easy, healthy, worry-free and lovely pet lifestyle.

HHOLOVE meets pets' physical, safety, and social needs to be sensed, understood, and realized through various sensing systems and computing capabilities. Connecting pets with people, with pets, and with the world.

CONTACT US
Our media team works closely with the media and social partners to solve issues regarding pets' life conditions. We aim to support with high-tech and healthy living styles for both humans and pets.
Official Website: https://hholove.com/ (Customer Live Chat: Reply within 24 hours on business days)
Press and Business Inquiries: pr@hholove.com
Distributors Inquiries: business@hholove.com
Customer Service: service@hholove.com (please allow 48 hrs for our customer service to reply your emails.)
Official Instagram Page: @hholove_global

Updated on

May 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, Audio and 2 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.2

51 reviews

Kit Lam

January 8, 2024

App is very straightforward and functional! Never had any issues with connecting it to the device or using the video/voice functions (which is very fun to use when I want to "call" my cat when I'm away, as if he has a phone now). Food is always on time and the feeding schedule is adjustable as well, so it's perfect for any day. Takes a lot of stress off my plate when I have to be out all day, knowing he's fed and is just a call away

1 person found this review helpful

Kim C

May 10, 2023

App did not work from the start. Kept sending me notifications that bin is full and to empty it. Bin was never full it was in fact empty when those messages were sent. I kept sending feedback of the erroneous notifications but never heard from company. I emailed and got no answer there either. Had to get Amazon to initiate dialog with company. Instead of trouble shooting my issues, they want me to return the item. Sorry...this app stinks. May 10, 3023

HHO Limited

September 20, 2023

Hi Kim, We are very sorry for this experience. We hope it isn't too late to get in contact with you, and perhaps see if you'd give us another chance. Can you email us at service@hholove.com or write down the problem through [Me]-[Feedback] in the app. We'd hope to get your feedback and promise to respond and solve your problems as soon as possible.

Tonya Kelly

January 1, 2023

This would be perfect if it would quit kicking me off. Then, it says I need to locate the device again. Sucks cause I bought it because I was going out of country and it had a feed delivering schedule at 3 differnt times througout the day and ended up having to have someone come over to feed my cat because I wasn't in range to reconnect to wifi so it could locate the feeder again. Even at home, it kicks me off.

HHO Limited

September 20, 2023

Hi, Kelly! We're genuinely sorry for any problems you've had. We recommend installing 4 AA batteries for O Sitter, so that it can continue to feed cats if there is a sudden network or power outage at home. If you have any further questions, please don't hesitate to contact us via service@hholove.com. We will do our utmost to resolve your issue.