Brittny Falk
I like how I don't have to log in to see balances, but that's about it. I do not like how it no longer shows an ACTUAL account balance with pending transactions figured in. It makes it seem like there is more money available than there actually is, which can cause people to overdraft and be charged fees. The overall layout is also not very user friendly. Go back to the old layout, it was much easier to use.
14 people found this review helpful
ashley dawn
This new app has been frustrating, definitely not an upgrade. I never had balance issues with the previous app. I was also told my card settings for all cards wouldn't allow for overdrafts. Since having this new app, it is showing inaccurate balances without rhyme or reason & caused overdrafts twice by not showing the accurate balances! I still don't even know how it allowed overdrafts! I hate leaving negative reviews, but this needs fixed. This update was the farthest from an upgrade possible.
5 people found this review helpful
Ethan
The app has a large issue where it's bad at keeping track of how much money you have. I used the pay off credit card balance feature and it paid $10 more than it should have. I tried to remove said $10 from credit card, that money did not come out but it did charge me a "cash advance" fee. They lost $10 of mine then charged me $10 for me trying to remove it. Customer support they said it was my fault for trying to solve the problem and they couldn't help. Also the app loses track of pennies.
7 people found this review helpful