Mple Rewards

Not working properly for all participating merchants. I have personally contacted customer service several times regarding all transactions with petrolina stations that participate, which do not redeem as cashback automatically. They said they would sort it out but the problem still persists so for me it is a loose loose app. Please do upgrade your app and fix the flaws.

Ooh, the stone-age Hellenicbank launched a loyalty app! Not even a decade has passed since it became an industry standard! Good speed and business agility! 😄 A very poor range of the participating shops in Limassol. It's possible to register only one card in the app. So, what if I use several cards or want to register my spouse's card in my app?.. Well, now look at e.g. Tinkoff and see how a modern cash-back program should look like!

Mple is quite strange, it collects rewards, but there is no way to redeem them. I chose only one available option which is Auto Cashback, I set it at the level 5 euro, but now I have more than 6 euro and nothing happens.