lilgrlblue
I recommend keeping quarters handy, because you can't rely on this app! It's infuriating. Great in theory, but most of the time there's a problem. It takes forever to connect, doesn't recognize location/machine, or YOU, "this machine is having problems".... it can take 15 mins to get from opening the app to successfully get a machine to start. And you can't pay in increments less than $10.
3 people found this review helpful
Sal Underwood
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The reason this app has so many downloads is I have to uninstall and re-download it every time I want to connect. It connects maybe 1 out of every 20 attempts. I spend about 10 minutes just trying to start the damn machine every time I want to do laundry. I have called them in to service the machines several times in the span of months and seen no improvements. If you're looking for apartments and they use this service, I'd go ahead and look elsewhere or resign yourself to using a laundromat.
5 people found this review helpful
Gabriel Gallear
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A year later, and the below has not improve, and they also have not reached out for feedback. This is what a monopoly looks like. -- (Orig posted 11/22) This app is consistently terrible. Always having connectivity problems, machines showing not available when they're sitting they're available, trying to top of a dryer load but it expires because it takes more than 5 minutes to get connected and by that time the cycle is done. Always a frustrating experience. It's almost 2023 -- get it together.
15 people found this review helpful