GIG (Saudi)

1.7
177 reviews
10K+
Downloads
Content rating
Rated for 3+
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About this app

GIG (Saudi) – (Previously AXA)

We created the GIG (Saudi) app with you in mind, allowing you to streamline the way you access, manage and claim your individual and dependents' health insurance policies. It is easy, convenient, and accessible to you wherever you are.

The GIG (Saudi) app provides you with the following features:

* Converting your day-to-day needs into a paperless journey
* Easily access your individual and dependents' electronic health cards, policy details, benefits, and covers.
* Submit and track the status of your medical claims easily.
* Manage your individual and dependents' medical claims with ease.
* Track the status of the Pre-approvals claims in real-time.
* Access your medical provider's network and locate the nearest in-network providers.
* Reach our customer services through the app.
* Available in English and Arabic.
Updated on
Jan 31, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Files and docs
This app may collect these data types
Location and Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.7
173 reviews
Erick Guina
March 13, 2024
I tried to make a complaint but it won't send, it keeps showing "invalid format for policy number".
7 people found this review helpful
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GIG Saudi Co.
February 1, 2024
Dear, Please update the app and enjoy a unique experience. We have introduced a new features and resolve the previous issues. Your feedback is highly appreciated. Thank you,
Mohammed G
September 10, 2023
Seriously this app is just an issue after another. An update that won't log in, then another one that won't send OTP, then another one that sends 6-digit OTP while it requires a 5-digit one, and finally this update with a bugged root detector?! Waste of time.
9 people found this review helpful
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GIG Saudi Co.
February 1, 2024
Dear, Please update the app and enjoy a unique experience. We have introduced a new features and resolve the previous issues. Your feedback is highly appreciated. Thank you,
Ali ALkhalifa
April 16, 2024
App is not working and it has so many issues and glitches. You can not raise any complain, no way to reach to customer service.
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What's new

- Bug Fixes.
- Performance Improvements.
- Fingerprint/Biometric Login.
- General Enhancements.