A Google user
The app (& the website) is(are) a little clunky and lacking. I'd like to see a description of every ingredient; meats, veggies, spices, sauces, sides & topoings. I had to download the nutrition menu just to see what's still offered. You can find some of the options if you start an order, but that's a hassel and there's not really a description of the ingredients.
15 people found this review helpful
Jim Burt
The app is terrible puts number for zip in reverse order of what was typed in. When trying to build your own bowl the screen to choose from is so small toy can not see. Entry of credit card data is almost impossible. If you try and enter more than a couple of do it yourself bowels the selection screen gets so small you can no longer select items. Best to not have an app if all it does is frustrate your customers
15 people found this review helpful
Pedro Reyes (Malakai SilverWolf)
The ordering experience is still bad and made worse now as the window to order your bowl shrinks the more ingredients you add. Also there are still missing basic features that other restaurants have: -Being able to adjust the amount of sauce you want in the bowl -Being able to have multiples of a single item -Being able to edit an item on the cart without having to remove it entirely Common I expected better from one of my all time favorite restaurants.
7 people found this review helpful