4.2
17.7K reviews
1M+
Downloads
Content rating
Everyone
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About this app

SmartHQ lets you manage and control a variety of smart appliances from GE Appliances, GE Profile, Café, Monogram, Fisher & Paykel, and Haier to give you total control of your headquarters, your home.

Replaces Café Appliances app, Monogram app, and GE Laundry app.

KEY FEATURES
• REMOTE CONTROL – remotely monitor and control your SmartHQ-enabled appliances so you can do things like turn your oven on when you are heading home
• VOICE INTEGRATION – Select SmartHQ-enabled Appliances that work with both Amazon Alexa and Google Assistant -- now you can easily multi-task!
• NOTIFICATIONS – Receive helpful alerts from your smart appliance that tell you when your oven is done pre-heating or if you left the refrigerator door open and many others
• SERVICE ALERTS – Get notified if your appliance needs attention
• SOFTWARE UPDATES - Keep your smart appliance up-to-date and access new features for your smart appliance as soon as they become available

COMPATIBILITY REQUIREMENTS:
Requires a compatible SmartHQ enabled Refrigerator, Dishwasher, Wall Oven/Range, Washer, Dryer, or with a U+ Connect module. U+ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType
Updated on
Apr 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
17.3K reviews
Priya D
April 20, 2024
Works inconsistently. Try to add a new appliance & it hangs up at different stages. Times out early or implies you entered a network password incorrectly/tried to connect to the wrong network. App sometimes overrides user input & continues whatever failing path it's on unless you force stop. Additionally, offers to update in the middle of a wash cycle which would stop the machine—it should be smart enough to wait.
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GE Appliances
April 24, 2024
Please contact our support team for further assistance with our app, as what you are experiencing is not normal operation. They can be reached via email at appsupport@geappliances.com or call our Connected Home Support Line at 1-800-220-6899. - Adrian@SmartHQ
Alexander Smedberg
April 26, 2024
Edit much later lowering a star: I'm sorry, but a timer either works as a timer or it doesn't, and the combination app/stove does not on either my or my wife's phones. The notifications from the stove timer will come in anywhere from a few seconds to a few hours after the end of the timer. Still have the app installed, mostly for my washing machine as getting a "wash is finished" notification an hour after the wash is finished hasn't (yet) ruined dinner.
1 person found this review helpful
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GE Appliances
December 8, 2022
Hi, notifications about your appliance are pretty important, and we can understand your concern with the delays. If you'd like assistance with this issue, please contact our Connected Home Support Line at 1-800-220-6899 or email appsupport@geappliances.com. Thank you. -Sylvia@SmartHQ
Shelece Falslev
March 8, 2024
Used the Scan to Cook feature for my Profile range. Since then I can't use the remote access at all. I've deleted the application and reinstalled. I've also deleted the appliance and reconnected to the app. Still says "Recipe cannot be edited remotely" for everything except turning the oven light on and off. I can't do anything! So frustrating. I wanted to use the "Baked Goods" feature to bake cookies, but I can't because you can only get to it through the app. Argh!
6 people found this review helpful
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GE Appliances
March 13, 2024
Thank you for your review. We recommend contacting out support team to get these features back up and running on our app. They can be reached via email at appsupport@geappliances.com or call our Connected Home Support Line at 1-800-220-6899. - Adrian@SmartHQ

What's new

New Features:
• Flavorly AI 2.0: Picture to Recipe
• Hot Water Usage for top-load washers
• In-App Software Updates
• FnP Laundry Center Commissioning

Enhancements:
• Nickname rules enhancement for Gateway