Michael Haudine Macanas
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At first, p2p push notification/s both sms and email are very responsive. But recently it's already not working causing some of my incoming trades and trade partners to be ruined. I just updated the app with the hope that the said issue will be fixed. 1 star for now until the issue has been fixed. Update: worst p2p app so far when it comes to unresponsive notification/s. No sms, email and full of delayed-unwanted pop up notifs. So it must be zero.
63 people found this review helpful
Gate Global, Corp.
March 5, 2024
Hi there! Thank you for rating us and your feedback, we really appreciate it and sincerely apologize for all the inconvenience caused. We will investigate your inquiry further and help you as soon as possible. To be able to do that, kindly contact our customer support team via: support@mail.gate.io. Have a nice day!
Morenius Philbert
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Wow wow wow, this update is game changer, the user interface is even better, smooth look and easy navigation, I don't see any competitor to challenge it. Thank you developers but my advice is rebranding the name to GATEWAY exchange because it is actually the gateway 🔥🔥🔥🔥
Gate Global, Corp.
April 15, 2024
Hi there! Thank you for rating us and your feedback, we really appreciate it and sincerely apologize for all the inconvenience caused. Kindly turn your phone to airplane mode for a while, then request the new code to try again, if still not working, kindly contact our customer support team via: support@mail.gate.io. Have a nice day!
Ezenu
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I gave gate.io 1 star not cause the app is terrible ux is excellent but customer service is so terrible I tried the live chat but was stuck with bot for over one hour. Edit: what happened to me just showed how vulnerable sms can be thankfully it was resolved but I still recommend having an alternative way of verifying phone numbers than sms cause network providers may fail
6 people found this review helpful
Gate Global, Corp.
March 30, 2024
Hi there! Thank you for rating us and your feedback, we really appreciate it and sincerely apologize for all the inconvenience caused. Kindly turn your phone to airplane mode for a while, then request the new code to try again, if still not working, kindly contact our customer support team via: support@mail.gate.io. Have a nice day!