Gardens by the Bay
2.0star
230 reviews
100K+
Downloads
Everyone
info
About this app
Download the official Gardens by the Bay Mobile App & optimise your visit!
The mobile app allows visitors to purchase timed entry tickets and self-scan tickets to the Flower Dome. Other features include reminding visitor to perform SafeEntry and providing crowd information. It assists in providing a safe and contactless experience when one is visiting the Gardens. Embark on a visit to Gardens by the Bay with the mobile app to explore the green surroundings and nurture your love for plant life.
The mobile app allows visitors to purchase timed entry tickets and self-scan tickets to the Flower Dome. Other features include reminding visitor to perform SafeEntry and providing crowd information. It assists in providing a safe and contactless experience when one is visiting the Gardens. Embark on a visit to Gardens by the Bay with the mobile app to explore the green surroundings and nurture your love for plant life.
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No data shared with third parties
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No data collected
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Data is encrypted in transit
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Ratings and reviews
2.0
225 reviews
Steve Wolfsohn
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April 12, 2024
As others have said, trying to do anything in the app requires an OTP but the OTP never arrives and resending doesn't work. Tried multiple phones with US country code.
1 person found this review helpful
Gardens by the Bay
April 25, 2024
Thank you for bringing this to our attention. We are aware of the issue and are actively working on resolving it with our service provider. In the meantime, we apologize for any inconvenience this may have caused and appreciate your patience.
Dale Brouwer
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April 11, 2024
Garbage. Requires a login just to see the map and then won't send the OTP text, so you cannot view map (or do anything else).
Gardens by the Bay
April 25, 2024
We'm sorry to hear about the inconvenience you're experiencing. We are currently working on resolving the OTP text issues to improve your experience. Thank you for bringing this to our attention.
Sashi Nair
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January 4, 2024
Had trouble login into this app this year, on 2 Jan & 4 Jan. Error prompt 'unable to verify'(Error 100002). Found no answer to why this is happening. Do clarify and resolve this issue.
2 people found this review helpful
Gardens by the Bay
January 5, 2024
Hi Sashi Nair, I appreciate your time in providing your feedback. We apologies for the inconvenience caused and the issues you brought up have been fixed in our recent version. Your feedback is essential to our continuous progress, so please don't hesitate to contact feedback@gardensbythebay.com.sg if you run into any problems.
What's new
Resolved crashes to improve overall stability and user experience