AIBEILE

The concept of the application is clear but the delivery is poor. It contains too many un-needed options and it clutters the application. I use this watch to see where my kids are and make phone calls. The GPS function is spotty and does not always give accurate information. Also it does not refresh even if you touch the icon on the map. You have to wait at least a minute and sometimes it shows you a past location. The GPS needs to be simple yet effective. Also you should make a tracking update that is longer than one hour. It should have one every 24 hours just so you can save battery. Take the time to make the app perfect without all the extra bells and whistles. A good accurate GPS tracking is really all we need.

Hello. After one year of use, with very poor location performance, when starting the app it appears a message saying that the service has expired and contact with my dealer in time. That was what I did 2 months ago without any answer by your side. Now the app and the GPS watch is unusable, only for calls. It is unacceptable this fault of support resulting in a very poor quality service. I need a soon response about this issue. Thank you.

App works well and GPS tracking is proving really useful for reassurance on my elderly parent's whereabouts. I am finding it tricky to change settings on the watch that it works with, however. Does anyone know how to reduce the sensitivity for SOS alert (fall detection) and turn off the SOS button alert? My Dad holds the button too long when switching on the watch display and it is sending an alert each time for that too. I sometimes get several SOS alerts from the app a minute! I wouldn't want to ignore an actual fall because of this. Thanks in advance for any help offered :)