FriedrichGo

terrible app and worse support. the app features don't match the remote, the temp appears in a huge font that throws off the entire screen. Only benefit is turning unitd on/off. 3 A.Cs appear on my network. I only have 2. tech support has no idea why or how to remove it. waiting 2 months for a return call. Hope updates are around the corner!

The remote control for my unit has never worked (a problem Friedrich told me would be corrected 2 years ago but never was) So I've used the app instead. Now Friedrich created a new problem with the update they released between late 2020 and early 2021. I can no longer set timers because the interface is white text on a white background. So I can't see any options or controls, and there are no options to change the color scheme or a dark mode option. Will they fix this? Who knows?

This app keeps crashing. I uninstall and reinstall and clear the cache and nothing fixes this issue. Also, there is a problem with the app for one of the AC units and not being able to lower the temperature there. For both of these issues, the Tech Support have not been helpful and also suggested lazy solutions rather than what is best for the customer.