Maxizoo / Fressnapf

4.7
186K reviews
1M+
Downloads
Content rating
USK: All ages
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About this app

Maxizoo/Fressnapf is the partner for you and your pet - right in your pocket.

The most important features in the app:
- Save 5% on every purchase in the store and online with the Friends discount*
- Save easily with exclusive coupons in our stores
- Shop online and find and order your favorite products
- Create an individual profile for your pet
- Exciting content and articles about your pet
- Find your favorite store near you and have all the offers from your store at your fingertips

Maxizoo/Fressnapf has been the contact for all pet-related questions since 1990. Customers and their pets trust us because we also love pets and are committed to their well-being.
In our stores, you'll find everything you need for pets, whether it's pet food or pet accessories. With the exclusive coupons, you can also save money easily and conveniently.
In our online store, you can access our extensive product range at any time from anywhere.
Whether in the store or online: your pet is always our priority.

*See terms and conditions per country:
- Germany: https://www.fressnapf.de/friends/
- Austria: https://www.fressnapf.at/friends/
- France: https://www.maxizoo.fr/friends/
- Poland: https://www.maxizoo.pl/friends/
- Belgium: https://www.maxizoo.be/fr/friends/ or https://www.maxizoo.be/nl/friends/
- Switzerland: https://www.fressnapf.ch/de/friends/ or https://www.fressnapf.ch/fr/friends/

For suggestions for improvement, or if you have problems with our app, you can contact us at info@fressnapf.com


Thank you and happy shopping!
Your Maxizoo/Fressnapf App Team
Updated on
Apr 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Personal info, Financial info and 6 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.7
183K reviews
Maru Kat
April 16, 2023
You can't use Payback points to pay for your purchase, the function is there but just doesn't work. Navigation is overly complicated, lots of clicking and backtracking needed, not easy to use at all. It's very annoying because there are sales only available through the app, but it's a pain to use. Please improve the app or make the same rewars available through the website (check out your main competitor for a very good, easy-to-use app).
8 people found this review helpful
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R.
June 3, 2022
I have been trying to register the whole day in order to have the benefits and to activate the friends Rabatt. After filling everything up it tells me there is a technical error and I cannot register. If I try going back it tells me that by closing it I will loose the right of the one time discounts and all. However I am not offered any other option other than either agreeing or deinstaling the app and repeating everything again.
9 people found this review helpful
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Marta Kulesza
March 26, 2024
It constantly says I have the incorrect login details even though I reset my password. Registering new account with different email doesn't work either. I changed countries so I am trying to delete my account in the country where I was initially registered. Guess what, can't do that either. Technical issues, please try again later. Very frustrating. Awful app and it's been like that for over a year now! Do something about it
3 people found this review helpful
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Fressnapf
March 27, 2024
Hallo Marta, es ist wichtig, du in der App das jeweilige Land ausgewählt hast und hier auch ein Kundenkonto besteht. Du brauchst also nur eine App, aber zwei verschiedene Kundenkonten. Du kannst allerdings eine E-Mail-Adresse nur 1x nutzen – das heißt, ein und dieselbe E-Mail-Adresse kann nicht doppelt verwendet werden. Liebe Grüße, dein App Team

What's new

You want to know what’s happening in your favorite store? From now on, you can see upcoming events on your market’s page, such as new openings, special celebrations, promotions in the market, and much more. Of course, we have also eliminated minor bugs. We hope you continue to enjoy the app. Animal greetings, your Fressnapf / Maxi Zoo Team!