Dalin Heng
Love the budget friendly airline but had too many problem booking when there's special deal. Either cannot put in the code, or couldn't finished the transaction. When contact the customer service, they told me to get the latest app. Which I already have. I decided to just not booking just because all of the inconvenience.
4 people found this review helpful
Rudy Gohringer
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When the airline launched, they bragged about being a tech company and how the app was all you needed. Using the app on Pixel 6 Pro is impossible. After choosing seats for 2 passengers, you cannot get to next prompt for luggage due to that portion hidden below the bottom panel. I wonder how many bookings they have lost due to people not being able to get past that screen
12 people found this review helpful
Jacob Brokes
Very stupid. They tell you to download the app (which isn't necessary) instead of navigating to the website. But then the app literally tells you to go to the website. You can't sign in on the app while on the plane, and the website doesn't work because the stupid on-board Wi-Fi blocks their own website. Like, how do they actually manage to sell Wi-Fi on these planes? Stupid. Also, please partner with T-Mobile with their free onboard Wi-Fi deal. That's much more straightforward.
27 people found this review helpful