Aart Bik
I am happy with the device, but less so with the app, or at least the experience. The app has all the features I am looking for, but the real time connection is just unreliable. There is always a long latency between opening a faucet and the actual "real" time display of usage. Sometimes, it does not even show up until hours later. Nevertheless, a great peace of mind to have the device installed, since it detected various leaks over the past year.
1 person found this review helpful
Louis Nigro
We have had the Flo device since 2018. Overall the device does what is should. The device has been replaced several times due to various failures. The app has deteriorated to the point we don't get real time water usage, or push/call/text notifications like we should. App crashes all the time & had to be put into a deep sleep. Support which we pay for is no longer 24/7 so our insurance company won't give us a discount. We have several Tier 2 tickets & only get "they are working on the issue."
12 people found this review helpful
Trever Holland
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Has potential but not ready for prime time. Nice looking interface with promising features but just try editing notifications...you can't save and go forward or back out to main menu. You wind up stuck. The only out is to close app and restart for EVERY single notification edit! Hit or miss with pairing the devices. Will say "not paired" only to find out after restarting app that it may have actually paired multiple times. Pain. Why can't any company get the pairing step right?
9 people found this review helpful
Flo Technologies
July 8, 2020
Hi Trevor, we are grateful for your feedback and are glad that our support team was able to help resolve this issue.