A Google user
Waste a lot of time trying to check on whether or not time was properly submitted. Reports fail often, sometimes for weeks on end, sync, no sync. The show accumulated hours check box no longer working. In all, the front end (app) is mostly okay, if ugly as hell. The back end behaves like a really crappy Access database from the 1990's. This is probably the cheapest solution available for smaller companies, but you get what you pay for. I wouldn't touch this if I was paying.
13 people found this review helpful
Foundation Software, Inc.
December 10, 2019
We're sorry to see the app is performing inconsistently for you, John. If you'll allow us, we'd like to help! Please, contact us at fieldlogandroid@foundationsoft.com with your phone number and other contact info so a representative can reach out.
Jaret Christensen
Technician here. Overall this app is better than I expected. When my company switched to foundation, it was rated just over a 1-star and I was questioning it. That being said, here is my 2 cents. Thing I dislike the most is how often you have to force stop the app and reboot. Other issues are it would sure be nice if people using the app in the field (not the office) could have access to adjust site notes, add in model/serial #s, have access to previously attached pictures on previous tickets.
3 people found this review helpful
A Google user
The app is useful for quick submission of timecards. It does make the submission of timecards for individual tasks quick and easy. I do, however, have a few qualms with some of its inner workings: It opens unexpectedly on my device, bringing up the login screen. I do have some issues in submitting a few, but not all, of my timecards; some send, some I have to fill out and submit again. I do have some issues with requesting reports; some will complete and some will not. All in all, decent!
3 people found this review helpful
Foundation Software, Inc.
January 9, 2020
We appreciate your feedback, Kody! If you ever need assistance with the items you mentioned were causing some difficulties, please, feel free to contact us at fieldlogandroid@foundationsoft.com with your contact information - we're happy to help!