Mike K
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App needs work! Last two days keeps saying I don't have an account even though I do! I can't check balance or anything with app! Please fix! Update: website login doesn't work either. I can log in but can't see any info! Update: I can now login w app and there are no issues. I had to call bank, wait on hold for a while, then was told my card was 'on hold' or something and the reason was because the account was new (even though I'd been using card for a week). Very strange.
16 people found this review helpful
First National Bank of Omaha
December 21, 2023
Mike, we're sorry to hear you're having issues with the app. We would recommend uninstalling and reinstalling it, restarting your device, and giving us a call at 888-530-3626 if these steps do not resolve your issue.
Donna Gilbert
I don't like it. You have to reenter your routing number and account number every time you change banks. You can't pay ahead for the pending items. You can only pay the exact amount. no rounding up. I would rather use my Chase cards that I've don't have to add all my information when I switch banks to pay and I can pay when I want & what I want.
6 people found this review helpful
First National Bank of Omaha
December 18, 2023
Donna, we're sorry to hear our services do not meet your expectations, and appreciate you taking the time to bring your concerns to our attention. If you have any other questions or concerns, you can always give us a call at 888-530-3626.
Daniel Embry
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App has been bugging lately. I go to close it and I end up having to do a "force stop". That's been happening for over a week. Today I went to use it and it said I didn't have an account. I signed into the main site and now I can log into the app. Still crashes when I close it. I've uninstalled/installed 3 times. Still crashes
8 people found this review helpful
First National Bank of Omaha
January 3, 2024
Daniel, we're sorry to hear that you're having trouble with the app. In order to provide further technical support, can you give us a call at 888-530-3626?