A Google user
Old app great, this app sucks. Takes 30 attempts to deposit a check, even with a high end samsung phone because it can't read the check. Defaults to turning the flash on, so you get glare. Defaults to assessing when to take the picture, and it guesses wrong. Basically you have to change the setting 2 x for each check, and it still doesn't get it right 90% of the time. Thankfully I have more than one bank, and honestly,, given the number of checks I deposit, is encouraging me to bank elsewhere.
18 people found this review helpful
Financial Partners Credit Union
October 24, 2019
We're sorry about the issues you're experiencing. We'd be happy to look into this for you. Please give us a call at 800.904.4520 and we'll be happy to assist you.
A Google user
Absolutely Awful! Does not give up to date info at all, even when logged in. Useless! Example: debit card transaction as credit hours later it does not show at all not an accurate balance. Why give customer a wrong balance? Useless. If you can not check your balance? What the hell! Yes I have on several occasions contacted FPCU on the phone and in person! One time I was in the branch did a huge withdrawal and I freshly log in and show the gal I still have I super high balance on the app but not
3 people found this review helpful
bearded goon
Horrible app. To narrow down the list of issues I've had, let's just start with deposit check part. App works sometimes. The app will not detect the amount on your check, when you go to take a picture of your check the app will close, constantly getting error message "oops something went wrong". Unbelievable!
7 people found this review helpful