PFFCU Mobile Banking

First off I love having PFFCU as my financial institution, the staff is always super helpful if you need to contact them for any reason. The App is the most convenient thing and super easy to navigate. Recently someone had gotten my debt card number, they were kind enough to not only investigate but I got all of the stolen money back and all the over draft fees that resulted from it. Usually it takes up to 10days, however they were very quick about it and everything was fixed within a few days.

The app REALLY sucks. Never works for me. I try to log in and it always tells me it's taking a long time to load and has taken upwards of 20 minutes to log into my account. EXTREMELY inconvenient. Much easier and faster just to log onto a browser and log in that way. The app always used to work for me and stopped one day. Deleted app and reinstalled hoping to fix the problem. I hope the bank fixes their app because it's a shame. Otherwise, the bank is great.

I had this app before the new update. I'm pretty disappointed in the upgrade. It takes longer to load, and sometimes gives me a previous balance ( wont update my balances correctly) and I have to log out and back in and it still wont be right. Transfers have been an issue and I'll have to try and do it several times before it goes through. I love my bank but definitely not the app right now.