Patrik Merla
Slow to load balance, widget for card balance just keeps loading endlessly or gives an error. Chatbot in app doesn't work as the "send button" disappears when writing a message. No way to export data from the app, not even via screenshots as that is blocked. Transactions shown in app only go back like 2 months which isn't that great. Compared to solutions by other banks i.e. Nordea Wallet, this is severely lacking. The UI is clean and modern. Very few unwanted notifications. Wouldn't recommend
Aktia Bank Abp
January 26, 2024
Hei, kiitos palautteestasi. Pyytäisimme sinua olemaan yhteydessä Finnair Visa asiakastukeen, jotta voimme ratkaista ongelman. / Finnair Visa -sovellustiimi
Oleg Hristov
Cannot use app with my keyboard. What? The only app I have ever encountered with this "security risk" preventing you from using the app without the stock keyboard. You need to fix this, I have 10 other banking apps on the phone that work.
Mikko Viertola
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New rating for the app version 4.36.2: activation finally working and I was able to login to app. Little a bit slow app, but the now I'm able to set country limitations as well as verify online transactions. Anyway it was a poor call to launch a product that was not working properly at the time of the launch. Old version: Card activation fails :"use of service unsuccessful". Too early launch with insufficient testing. Now I have a card that can't be used.
3 people found this review helpful
Aktia Bank Abp
December 12, 2023
Hello,
Thank you for your feedback.
We appreciate that you like the features of the app.
/ Aktia Finnair Visa -team