Eyal Soha
It's a little clunky. The design feels outdated. Modern apps have graphs that I can zoom and pan and this one just shows me day by day. I guess that it's okay. But I'm really writing to complain that I didn't get a notification! My device was unable to connect to the microinverters for *weeks* and I didn't even get a notification! If the app detects an error, I expect to be notified! I checked that I have all notifications enabled. What notifications *does* the app even do? Never seen one.
9 people found this review helpful
Enphase Energy
January 17, 2024
I apologise for any inconvenience with your system notifications. Your request for zoom and pan features is passed to our development team. Kindly share your system details, referencing case ID 15613186, via email at mobile-apps-support@enphaseenergy.com. I'm available 24/7 for further assistance.
Collin Nasseri
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Update 1/5/2024: The technician came over and called Enphase. There were some software updates needed to go through and it's backup. Great customer service from Enphase. Original review: Constantly having to reboot after the installation on Dec. 12. It works, then it stops working and have to manually reset in AP Mode. The Enphase IQ Combiner box may be bad but not sure. Going to have the installer come back out again to check it. I will update this review once the technician looks at it again.
2 people found this review helpful
Enphase Energy
January 6, 2024
I am pleased to hear that your issue has been resolved and I genuinely appreciate your decision to change the rating from 1 star to 5 stars. Our team is consistently striving to provide the best support and enhance the app's user interface.
R Varghese
A very useful and informative app that displays the power flowing through the system, I wish I had an electric power tracker like this years ago! I'll repeat a feature request that I've seen numerous times on the Enphase Community forum - please provide a way to customize and lock the Y axis! Currently, comparing the data visually day-to-day (or in any other time scale) is virtually impossible, because the graph automatically adjusts based on the total power imported/exported. 4/5 until then.
6 people found this review helpful
Enphase Energy
December 6, 2023
We appreciate your feedback and are delighted to know that you find our app informative and useful. Your suggestion to customise and lock the Y-axis in the Energy graph is thoughtful. I will have this communicated to the app developer team to be considered as a feature request.