Joshua McDaniels
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Once received the sensor looked as though it was used had adhesive on it. Got it to connect the first night only had 1 bar on the battery life. After 7.5 hours states it didn't work basically second night wore it worked fine. Third day to make up for the first day thing wouldn't stay on. Deleted, shut off phone, reinstalled and now the device won't turn on at all. What a waste of time, I'm shipping it back. Hope they don't expect payment for this horrible product.
3 people found this review helpful
Ian Lingenfelter (Malinal)
The app worked for two nights before glitching out when I connected a physical keyboard to fill out the sleep journal. After that, it refuses to record another night; I can get to the last panel of preparation and tap the button (it even provides visual feedback), but nothing happens. Why did I attach the physical keyboard? Because the app doesn't adapt to the on-screen keyboard, which means that the sleep journal was covered and I couldn't see what I was typing.
23 people found this review helpful
Ectosense
October 24, 2023
Hi, sorry for the issues you have faced. Our technical team has solved this problem. Please update your app to the latest version. If you have other problems, please contact us at NightOwlSupport@resmed.com.
Tyler McClellan
Worst apps I have ever seen. First night it acted like it was working and than by the morning I go to click wake up. Mind you the timer is still running so I know the app isn't frozen. It wont click wake up no matter how many times I click it. Closed and reopened app, DELETED. Wait two day until I hear back and all they said to do is uninstall the app and repeat 🙄. Just finished second attempt. I wake up an hour before I was going to get up. It's disconnected itself. Now won't turn on. Trash.
31 people found this review helpful