My eService - Kenya

Contains ads
3.9
6.38K reviews
500K+
Downloads
Content rating
Everyone
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About this app

You can now apply for all eCitizen services and pay via mobile money, debit Cards, and eCitizen agents efficiently using eCitizen Kenya App.

Single Sign-on - One account is all you need.

Convenience - Pay using mobile money, Debit Cards, and online banking from local banks.

Notifications - Receive email and SMS notifications every time your application has progressed.

Online Services - Fill out online application forms, submit then receive your permit in PDF format from wherever you are.

Access eVisa Services - Apply for a Single entry visa, Transit visa, or Courtesy visa to Kenya and pay securely using your VISA card or Mastercard.

Access eBusiness Services - This portal enables individuals to access BRS services online.

eCitizen Queries?
T: +254 780 206 206

eVisa Queries?
T: +254 709 480 000

eBusiness Queries?
T: +254 709 480 000

eCitizen Social Media Handles
Facebook: /ecitizen
Twitter: /ecitizen
Linkedin: /company/ecitizen
YouTube: /ecitizentv

Terms Of Use
By downloading and using eCitizen Kenya App, you are agreeing to the terms of use at https://sites.google.com/view/flexacorelabs/privacy-policy

Privacy Policy
You can learn how eCitizen App handles and protects your data at https://sites.google.com/view/flexacorelabs/privacy-policy

Support
E: support@labs.flexacore.com

Disclaimer
(1) Information on this app comes from the public eCitizen Portal https://ecitizen.go.ke
(2) This app does not represent any government or political entity
(3) Use of the information provided on this app is solely at your own risk
Updated on
Jan 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location and Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
6.28K reviews
Steve B
April 30, 2021
Totally useless app. Always getting an error, PAGE NOT AVAILABLE. Why put up an app that does not work. Do the developers even bother with the comments about the app?? It doesn't look like it. I'm sure the ones with positive ratings are using the app on a computer. Another thing.....why should a Government app have advertising? Even though everything else doesn't work, the ads do. So ridiculous. I've sent the developers an email. Let's see if they reply. FIX IT OR REMOVE IT ALTOGETHER
311 people found this review helpful
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A Google user
January 5, 2020
App opens on my Samsung phone and brings all the service menu but it doesn't open beyond that for me to apply for any document. I have to visit a cyber cafe and pay unintended 200/= plus to get what I would have gotten in the comfort of my home. Not unless it has been done purposely (disabling access by phone) to create business with insiders in the offices that offer this services, I don't see why the app shouldn't work. Take it off Google play store and do your cyber business openly.
228 people found this review helpful
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Thomas Nyangala
July 3, 2023
It's quite encouraging that you've at last decided to introduce drastic measures to safeguard users against digital malpractices we experience on a daily basis while surfing the internet by adding an extra layer of security. Requiring additional verification beyond passwords is a great step. It's now up to you to keep this software updated on a regular basis to patch security vulnerabilities that people with malicious intentions may try to exploit. Thumbs Up!
14 people found this review helpful
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What's new

New layout and styling fix