Rapid Connect Transit OnDemand
2.5star
11 reviews
1K+
Downloads
Everyone
info
About this app
Rapid Connect is an on-demand transit service provided and operated by The Rapid.
This service provides a new mobility option for customers in the cities of Walker and Kentwood. It is designed to connect customers with The Rapid’s fixed-route bus system for more travel options throughout the Greater Grand Rapids area.
Real-time booking allows customers to choose their pick-up and drop-off locations within the Rapid Connect on-demand zones. For more information, please visit ridetherapid.org/rapidconnect
This service provides a new mobility option for customers in the cities of Walker and Kentwood. It is designed to connect customers with The Rapid’s fixed-route bus system for more travel options throughout the Greater Grand Rapids area.
Real-time booking allows customers to choose their pick-up and drop-off locations within the Rapid Connect on-demand zones. For more information, please visit ridetherapid.org/rapidconnect
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Ratings and reviews
2.5
11 reviews
Aytanii Marrarti
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May 15, 2024
The app for the rapids service keeps crashing this has been ongoing for about 3 weeks. When you try to book a ride, it kicks you off the app. You have to reinstall the entire app just to book a ride. Even after that, every time you click on the map view, it kicks you off. This makes it impossible to know if your driver is on the way or what time they arrived.
1 person found this review helpful
Marz White
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May 5, 2023
Three words: Hor, ri and ble! I've been working at My job going on 6 years, never been late, until I used the Rapid Connect! The app and the actual Rapid Connect Vehicles are not in sync at all! The drivers seem to be totally incompetent, except for this Beautiful Black Woman who used to drive weekdays from 2pm-6pm, in the Grand Rapids Michigan, East Beltline and Broadmoor Area. When I first used the service, I ended up being late to work several times in the span of a few weeks! Unreliable.....
2 people found this review helpful
john scoggins
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March 29, 2024
Saw Rapid employee driving an expensive Mustang sports car. Had The Rapid logo on doors. Terrible use of taxpayers money. Can't depend on service to get to work on time. No thanks.
What's new
Enhancements:
# Added ability to login using biometric options, based on user's device settings.
Bug Fixes:
# Updated the target sdk version to 33 and fixed few performance issues.
# Resolved issue with the address when selected from the locate on map while booking the trip.
# Resolved issues with the biometric login.
Updates:
#Updated Braintree payment drop In, Dagger, Moshi, gradle dependencies
# Added ability to login using biometric options, based on user's device settings.
Bug Fixes:
# Updated the target sdk version to 33 and fixed few performance issues.
# Resolved issue with the address when selected from the locate on map while booking the trip.
# Resolved issues with the biometric login.
Updates:
#Updated Braintree payment drop In, Dagger, Moshi, gradle dependencies
